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Reasons why Hospitality firms need to adopt low-code application development

It is reasonable to doubt the power of low code. Considering not many people are aware of its true usage. Low code has been around for a decade, yet, now is when people are hearing it the most. Why is that? 

The traditional era was still in power. People were unaware of digital transformation. Post-pandemic is when the world shifted from traditional to digital. People realised that online sources are the best way to stay connected to each other. And that gave a boom to technology, to digital, and now we are in too deep to shift back to the traditional way. Sure, there are several outcomes that only traditional businesses can generate. But in the digital era, if one needs to stay at the front, they need smart solutions. 

Several leading industries have built solutions for their operations on low code and have increased ROI and customer satisfaction. So despite all the doubts, we are sure that low code will be the best fit for the hospitality industry. 

Usage of low-code in hospitality sectors

Low code is used in several hospitality projects. One such example is the restaurant chat-box. 

Earlier, people would have to contact the restaurant to ask a query, be it for a table reservation or timings. This would demand restaurants to have more resources to cater to customer care. 

Making use of low code could easily solve such challenges. The resource wouldn’t have to fill in to cater to customers when an application could do all of it! Building an application on low code would enable the technology-driven app to converse and automatically fill in responses when needed. The customers can freely ask a query, and through automated texts, it would be responded to immediately! The application could also consist of the number of waiting tables, opening and closing time slots, offers, events and much more. This allows the customer to have all the needed information and for restaurants to save costs on resources and have the existing resources manage the busy hours! 

Benefits of low-code for hospitality sectors

  • Reduce time to market

Improving the time to market is essential when it comes to staying ahead of the competition. When change is adopted, business owners cannot afford to spend years on the implementation. The implementation needs to be faster for a responsive audience, which is why low-code platforms are beneficial. Businesses can create apps within a couple of months and provide an enhanced customer experience. 

  • For the non-technical audience

Hospitality owners don’t need to be coders. Using a low-code approach offers little coding experience. But even without technical support, Contineo’s low-code enterprise app development platform offers ready-to-use applications that have been tested and proven! With a technical background, one can use the already built-in application as is or add sections according to their business needs. 

  • Automate standard and repetitive processes

Restaurant owners can also keep track of all the documentation flow and improve client experience and vendor relationships. They can streamline bookings, inventory management, payment modes, etc., through low-code applications. 

Interested to know more? Head to and check out our ready-to-use solutions! 

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